Make sure to read the points to note and usage restrictions below.
Points to note for reservations
[Reservation Target Floors]
B2 "Music comes after a long journey." / with Vaundy
3F "Semiconductors create new realities. " / with YOASOBI
4F "Finance details life. " / with Hitsujibungaku
[Reception Location]
Entrance of any reservation target floor
[Admission Method]
Entry to the floor where "Sony Park Exhibition 2025" is being held is available through reservation. Please agree to the terms and apply through the reservation form.
Please arrive at one of the entrances on B2, 3rd floor, or 4th floor within by every 30 minutes of within your reserved time slot and present the reservation confirmation email screen to the reception staff.
Entry is not permitted outside of your reserved time slot.
We ask that you check in by the half-hour mark within your reserved time slot. If you arrive after the half-hour mark but still within your time slot, you may still be admitted; however, please be aware that you may have to wait for guidance. (For example, for a 2:00 PM - 5:00 PM reservation, please check in by 2:30 PM. You cannot line up before 2:00 PM.)
Due to the limited capacity of the exhibition, you may still be required to wait in line on each floor even if you arrive during your reserved time slot. Additionally, we cannot guarantee that you will be able to have the full experience within the opening hours. Please be particularly mindful that reservations after 5 PM are likely to experience greater congestion.
If you haven't received your confirmation email, [click here].
[Points to note]
Please agree to the following terms before applying:
Each email address can be used to reserve admission for up to 2 people.
On the day of the event, please ensure that your entire party is present at reception.
Reservations are not required for children under 13, but please refrain from entering solely with children under 13. (Each child under 13 must be accompanied by at least one adult.)
On the 3rd and 4th floors, Haptic Floor installations feature vibration devices that react in sync with visuals and sounds. Please review the experience precautions and usage restrictions beforehand.
For more details about Haptic Floor, [click here].
To allow more guests to enjoy the event, if you are unable to attend, please change or cancel your reservation.
Please refrain from eating or drinking within the floors that require a reservation.
Strollers are permitted within the venue, but please be aware that we do not have a designated stroller parking area. You may temporarily leave your stroller in a corner of the floor you are on, provided that it remains under your supervision. If you move to a different floor, please take the stroller with you.
The event may be canceled without notice due to natural disasters such as typhoons. In such cases, no alternative dates will be scheduled. Additionally, travel expenses, transportation costs, accommodation fees, etc. will not be compensated. We appreciate your understanding.
For other inquiries, please contact us via the inquiry form on the reservation site.
Points to note and usage restrictions for haptics
[Haptics usage restrictions]
Individuals who cannot stand or walk stably on both feet when the floor vibrates intensely are not permitted to use the Haptics experience. For safety reasons, those using walking aids are also not allowed to participate.
Children aged 6 and under must be accompanied by a guardian aged 18 or older and must experience the program while holding hands with the guardian. Guardians are responsible for ensuring that their children do not lie down or sit on the floor during the experience.
Individuals wearing medical devices that may be affected by magnets or vibrations - such as pacemakers, defibrillators, or pressure-variable shunts used for treating hydrocephalus - are not permitted to use the Haptics experience.
Pregnant individuals or those who are immediately postpartum are not allowed to participate.
Individuals with bone conditions, such as osteoporosis, are not permitted to use the Haptics experience.
Individuals with diseases or abnormalities of the heart, neck, spine, waist, or other health issues that may worsen with vibration, as well as those in poor general health, should not use the Haptics experience.
Wheelchair users: Vibrations may be felt more intensely throughout the body when using a wheelchair. To avoid transmitting vibrations to the inside of the wrists, please do not rest your arms on arm supports during the experience. Additionally, to prevent vibrations from reaching the head or neck, wheelchairs equipped with headrests are not permitted.
[Haptics Experience Precautions & Requests]
Viewing the accompanying video may cause symptoms of motion sickness, such as dizziness or nausea, during or after viewing. *
Please refrain from eating or drinking (including chewing gum or sucking on candy) during the experience.
If you feel unwell, immediately inform the staff on duty.
Guardians should closely watch their children throughout the experience.
The floor will vibrate in synchronization with the video. For safety reasons, please remain standing during the experience.
If you experience any bodily abnormalities or discomfort during the experience, please exit the vibration area immediately and notify a staff member. If you require assistance in an emergency, consult with staff beforehand to discuss your needs.
*Symptoms of video-induced motion sickness may intensify some time after viewing, rather than immediately during or right after watching.