Inquiries about Sony Park

Notes for Inquiries

The personal information you provide to us will be transmitted via encrypted communication, handled securely by Sony Enterprise Co., Ltd., and Salesforce Japan, Co., Ltd., and used only for the purpose of responding to you.
If you are a child 14 years of age or under, please complete the form with a parent or guardian.
To proceed to the form, read the following precautions and click "Agree to the above and proceed to inquiry."

  • The email response we send to you is sent to your personal email address for the purpose of responding to your inquiry.
  • Please refrain from using any part or all of the email response for any other purpose (including reuse, secondary use, etc.).
  • Use of this page is subject to the "Sony Enterprise Co., Ltd: Terms and Conditions." By sending a message to us, you agree to the terms and conditions that apply to you. See the "Terms and Conditions" on the Sony Enterprise Co., Ltd website for details.
  • Please be sure to include your name and phone number so we can call you to confirm/respond to your inquiry if we are unable to reach you by email, or depending on the content of your inquiry.
  • Personal information collected: Name, email address, phone number
  • The personal information you fill in will be managed responsibly by Sony Enterprise Co., Ltd., and used only for the purpose of responding to you. It will not be disclosed to third parties (excluding Sony Group companies) or used for any other purpose. See our "Privacy Policy" for details on how Sony Enterprise Co., Ltd., handles personal information
  • Please note that it may take a few days for us to respond to inquiries made just prior to weekends/holidays, or depending on the content of the inquiry.
  • Please also note that depending on the content of the inquiry, a Sony Group company may respond to you directly.
  • There have been instances where responses from Sony Park have not been received due to the receiver's Spam filter settings. Please check the website for your email service to see if your Spam filter is on, then adjust your settings so you are able to receive emails from the "@sony.com" domain.

Inquiries regarding requests for disclosure of personal information, etc.

Please make the request via the "Application Procedure for Disclosure, etc., of Retained Personal Data" page of the Sony Enterprise Co., Ltd. website.

You will be directed to complete the rest of the procedure on the website of Salesforce Japan, to whom we have outsourced this service.