About your visit

Q
What if I am bringing in a pet?
A
Please be considerate of other guests and ensure that they are in a cage or carrier that fits their whole body without their head or other parts sticking out. You may not bring your pet with you, even in a cage or carrier, to the B3F restaurants, B2F Baby Room/Nursing Room, or any location that sells/provides food. Guide dogs, hearing dogs, service dogs, and other trained service animals are welcome at the park.
Q
Can I bring in a stroller?
A
Yes, strollers are allowed. There are also three elevators inside, and floors on every level are served by elevators.
Q
Do you have wheelchairs available to borrow or rent?
A
Sorry, we do not.
Q
Do you offer stroller rentals or any other such services?
A
Sorry, we do not.
Q
Do you offer luggage or baggage storage services?
A
Sorry, we do not. We can direct you to adjacent coin-operated lockers.
Q
Do you have any smoking areas?
A
Sorry, we do not.

About activities

Q
Is entrance free?
A
Yes, entrance is free. There may be some programs with entry charges or capacity limitations, so please check the details of the programs when you visit.
To activities page
Q
Can I take photos and record videos inside Ginza Sony Park?
A
Yes you can, but only within the scope of personal or individual use. However, you may need to refrain from photography and/or video recording for some displays, depending on the program.

About news reporting, photography, and video recording

Q
Can I take photos and record videos inside Ginza Sony Park?
A
Taking personal photos / videos in the facility and posting them on social media are allowed.
However, please refrain from bringing in photography equipment such as tripods and selfie sticks.
For security reasons, masks or items that obscure your face are generally prohibited throughout the park.
When taking photos, please be mindful not to obstruct other guests or interfere with their experience.
Q
Can I take photographs or record video for commercial or business purposes such as commercials or advertisements?
A
Please inquire by filling out and submitting an inquiry form from contact page.
Q
Can I report about Ginza Sony Park?
A
For details about media reports please inquire by email to the Sony Park PR Office.
Sony Park PR Office (Antil Inc.) sonypark_press@vectorinc.co.jp
Q
Can I report about a casual dining restaurant "1/2 (Nibun no Ichi)" ?
A
For details about media reports please inquire by email to the Sony Park PR Office.
Sony Park PR Office (Antil Inc.) sonypark_press@vectorinc.co.jp

About use of spaces and exterior walls

Q
Can I use facilities there for short periods of time, such as for PR events or pop-up shops?
A
Please inquire by filling out and submitting an inquiry form from contact page.
Q
Can I post advertisements on the exterior walls and similar spaces?
A
Please inquire by filling out and submitting an inquiry form from contact page.
Q
Can I set up a storefront at Ginza Sony Park?
A
Please inquire by filling out and submitting an inquiry form from contact page.

Other questions

Q
Is there a Sony Store?
A
The nearest Sony Store is on the 4th through 6th floors of Ginza Place in Ginza 5-chome. For details, please visit the Sony Store information page (Japanese language only).